Privacy Policy
This policy describes how we handle personal information when you use Trade Spinners.
1. Information We Collect
We may collect:
- Account data — name, email address, password hash, referral codes, billing address where required, and profile preferences.
- MT4/MT5-related data — account identifiers, server names, and credentials or tokens needed to establish read-only or authorized connections (e.g. investor passwords or API keys), as you choose to provide.
- Usage data — log data, device/browser type, approximate location derived from IP, pages viewed, and interactions with features (e.g. marketplace, academy progress).
- Support and communications — messages you send to support or through contact forms.
2. How We Use Your Information
We use personal information to:
- Provide, operate, and improve the Platform (authentication, subscriptions, marketplace, academy, signals).
- Process payments and manage referrals or commissions where applicable.
- Connect and monitor linked trading accounts when you enable those features.
- Send transactional emails, security notices, and (where permitted) marketing communications.
- Detect fraud, abuse, and security incidents; comply with legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies for session management, preferences (e.g. theme), analytics, and (where applicable) marketing measurement. See our Cookie Policy for categories and controls.
4. Data Sharing and Disclosure
We may share information with:
- Service providers — hosting, email delivery, analytics, customer support tools, and payment processors.
- Trading connectivity providers — e.g. MetaApi or similar bridge services used to connect MT4/MT5 accounts, subject to their terms and privacy policies.
- Legal and safety — when required by law, court order, or to protect rights, safety, and security.
- Business transfers — in connection with a merger, acquisition, or asset sale, with notice as required by law.
We do not sell your personal information for monetary consideration as defined under applicable U.S. state laws where such concepts apply, except as described in this policy or with your consent.
5. Data Security
We implement technical and organizational measures designed to protect personal data (e.g. encryption in transit, access controls). No method of transmission or storage is 100% secure; you use the Platform at your own risk.
6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data; object to or restrict certain processing; and withdraw consent where processing is consent-based. To exercise rights, contact us using the details below. You may appeal or complain to a supervisory authority where applicable law allows.
7. Data Retention
We retain information as long as needed to provide services, comply with law, resolve disputes, and enforce agreements. Retention periods may differ by data category (e.g. billing records, logs, support tickets).
8. Children’s Privacy
The Platform is not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such data, contact us and we will take appropriate steps to delete it.
9. International Data Transfers
If you access the Platform from outside the country where our servers or processors are located, your information may be transferred across borders. We use appropriate safeguards as required by applicable law (e.g. standard contractual clauses where relevant).
10. Changes to This Privacy Policy
We may update this policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Material changes may be communicated by email or a notice on the Platform.
11. Contact Information
For privacy-related requests or questions, contact us through the support channels listed on the Platform or the contact email published on our website.
Last updated: March 30, 2026